Privacy Policy
Order:
We request information from the user on our order
form. A user must provide contact information (such as name, email, and shipping
address) and financial information (such as credit card number, expiration
date). This information is used for billing purposes and to fill customer’s
orders. If we have trouble processing an order, the information is used to
contact the user.
Communications from the Site
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Service
Announcements:
On
rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out of
these communications, though they can deactivate their account. However, these
communications are not promotional in nature.
Customer Service:
We
communicate with users on a regular basis to provide requested services and in
regards to issues relating to their account we reply via email or phone, in
accordance with the users wishes.
Sharing
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Legal
Disclaimer:
Though we make every effort to
preserve user privacy, we may need to disclose personal information when
required by law wherein we have a good-faith belief that such action is
necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
Third
Party Intermediaries:
We use an outside shipping
company to ship orders, and a credit card processing company to bill users for
goods and services. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
Links
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This Web site contains links to
other sites. Please be aware that we are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every Web site
that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
This Web site takes every precaution to protect our
users’ information. When users submit sensitive information via the Web site,
their information is protected both online and off-line.
When our order form asks users to enter sensitive
information (such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption software in
the industry - SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when users
are just ‘surfing’.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
user-information off-line. All of our users’ information, not just the
sensitive information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted access to
personally identifiable information.
If users have any questions about the security at
our Web site, users can send an email to customerservice@competitorschoice.com
If we decide to change our privacy policy, we will
post those changes to this privacy statement, the homepage, and other places we
deem appropriate so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. We will
use information in accordance with the privacy policy under which the
information was collected.
If, however, we are going to use users’ personally
identifiable information in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice as to
whether or not we use their information in this different manner. However, if
users have opted out of all communication with the site, or deleted/deactivated
their account, then they will not be contacted, nor will their personal
information be used in this new manner. In addition, if we make any material
changes in our privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our Web site
notifying users of the change. In some cases where we post a notice we will also
email users, who have opted to receive communications from us, notifying them of
the changes in our privacy practices.
If users have any questions or
suggestions regarding our privacy policy, please contact us at:
Phone:
314-265-6971
Fax:
717-741-5865
Email:
customerservice@competitorschoice.com
Postal Address:
Competitors Choice
2375 Sutton Road
York, PA 17403
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